MARKETWISHES RETURN POLICY

Return Policy

Last Updated: August 24, 2024

We strive to ensure you are satisfied with your purchase. However, if you are not completely satisfied, we offer a 7-day return and refund policy for most items sold on our website. Please review the following guidelines for eligibility, exceptions, and procedures for returns and refunds.

Eligibility for Returns and Refunds
To qualify for a refund, the item must meet the following conditions:
– Condition: Must be returned in its original condition with all tags and packaging intact.
Timeframe: Must be returned within 7 days of receipt.
– Shipping Costs: You are responsible for return shipping costs.

Items Not Eligible for Return or Refund
The following items are excluded from our return policy:
1. Used or Damaged Items:Items showing signs of wear, damage, stains, rips, tears, or any modification.
2. Custom or Personalized Items:Products custom-made or personalized to your specifications.
3. Perishable Goods: Items such as food, flowers, and other perishable goods.
4. Digital Downloads: Refunds cannot be provided once a download link has been sent or the file has been accessed.

How to Request a Refund
1. Contact Us: Email us at support@marketwishes.com within 7 days of receiving your order.
2. Provide Details: Include your order number and the reason for your return.
3. Approval Process: We will review your request and notify you if it is eligible for a refund.
4. Return Instructions:If approved, we will provide instructions for returning the item.
5. Refund Issuance: Upon receipt and verification of the returned item in its original condition, we will process your refund using the original payment method.

Important Notes
Processing Time: Refunds may take up to 5 business days after receiving and inspecting the returned item.
– Non-Refundable Costs: Original shipping charges are non-refundable.
– Policy Compliance: We reserve the right to deny any return or refund request that does not comply with this policy.

Additional Non-Eligible Returns
1. Items missing original tags or packaging.
2. Items purchased during clearance or sale events.
3. Items not purchased directly from our website (e.g., third-party sellers).

Contact Us
For questions about this policy or assistance with a return, please contact us at support@marketwishes.com

We recommend reviewing this policy before completing your purchase. Thank you for shopping with us!

 

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